The LED blinks blue once. It indicates that the camera is in its initial turning ON phase. So in this case, users must wait and watch for a minimum of 20—30 seconds till the LED stops blinking. Re-sync the camera to the base station.
The LED blinks amber. Replace the batteries they may be low or about to die. After your Arlo camera has started up again, pay attention to the LED lights. If the camera LED starts blinking blue in color, then it means your Arlo Go is connected to the cloud. In this case, you can log out and then login back into Arlo app for solving the offline issue. If the Arlo camera LED light glows steady Blue in color then it indicates that the Arlo camera is not properly configured with your account.
Try to check the setting of your Arlo account. Related Posts. Try our live chat or give us a call. Our team of Arlo experts is ready to answer your questions and help in any way that we can. If you were previously able to connect your Arlo SmartHub or Base Station to the internet but cannot reconnect, try these troubleshooting steps: Check the light indicator on the middle of your SmartHub or Base Station.
Check the Ethernet LAN cable connection. Check the power adapter. Test your Ethernet cable on another device. Try to connect to the internet from another device like a laptop computer that is connected directly to your router with the Ethernet cable.
Make sure you can browse the internet from this device. Based on the latest android app store reviews for the arlo app a lot of people are dealing with this bug in the app. Message 6 of Message 7 of Message 8 of JamesC Community Manager. Message 9 of Hi James, The behaviour is very strange. Best regards, Christian. Message 10 of Message 11 of Thank you for the feedback on the reason for the app switch.
Message 12 of Message 13 of Thnx Netgear. Message 14 of The problem is fixed, thank you. Message 15 of Related Labels. Arlo Support Visit our support page for answers from simple setup to security optimization. Visit Arlo Support. To troubleshoot when your Arlo Go camera is offline: Unplug your Arlo Go camera, remove the battery, reinsert the battery, and notice the camera LED behavior when the door is closed.
If the LED does not light, check to make sure that the battery is installed in the correct orientation and that the battery is not dead. If the LED double blinks amber, the battery is critically low. If the battery is low or dead, plug in the camera or insert a fully charged battery. If you turned off the LED completely, log out of the Arlo app and log back in again. If your camera is still offline, try moving it to an area with better mobile coverage. If that does not work, you might need to reset your Arlo Go camera and set it up again.
For more information about resetting your camera, visit How do I reset my Arlo Go camera to factory default settings? If the LED blinks blue very slowly, the camera is starting up. If your Arlo Audio Doorbell is offline and you need to connect it to the Base Station, follow these troubleshooting steps:. Learn from other Arlo users like you and experts that are offering up best practices and answering some common questions. Get involved and suggest your own topics to discuss as well.
Have additional questions? Try our live chat or give us a call. Our team of Arlo experts is ready to answer your questions and help in any way that we can. Make sure that your WiFi router is working, and that other devices can connect to the internet. Verify that the doorbell battery is fully charged.
Press the doorbell and wait for the LED to illuminate. Check the outdoor temperature around the doorbell.
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